Privacy Policy

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is FHT GmbH, Gutenbergstr. 14, 48432 Rheine, Germany, Tel.: +49 (0)5971 92288555, e-mail: hello@vyve-supply.com. The controller for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

2) Data collection when visiting our website

2.1 When using our website purely for informational purposes, i.e. if you do not register or otherwise transmit information to us, we only collect those data that your browser transmits to the page server (so-called “server log files”). When you access our website, we collect the following data, which are technically necessary for us to display the website to you:

Our visited website
Date and time at the time of access
Amount of data sent in bytes
Source/referrer from which you reached the page
Browser used
Operating system used
IP address used (if applicable: in anonymised form)

Processing takes place pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. Disclosure or other use of the data does not take place. However, we reserve the right to subsequently check the server log files should there be concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string “https://” and the lock symbol in your browser line.

3) Hosting & Content Delivery Network

For hosting our website and displaying the page content, we use a provider who renders its services itself or through selected sub-contractors exclusively on servers within the European Union.

All data collected on our website are processed on these servers.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits unauthorised disclosure to third parties.

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are placed on your end device. Some of these cookies are automatically deleted after closing the browser (so-called “session cookies”), some of these cookies remain longer on your end device and enable the saving of page settings (so-called “persistent cookies”). In the latter case, you can take the storage duration from the overview in your web browser’s cookie settings.

Insofar as personal data are also processed by individual cookies used by us, processing takes place pursuant to Art. 6(1)(b) GDPR either for the performance of the contract, pursuant to Art. 6(1)(a) GDPR in the case of consent given, or pursuant to Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be limited.

5) Contact

Within the scope of contacting us (e.g. by contact form or e-mail), personal data are processed—exclusively for the purpose of processing and answering your concern and only to the extent necessary for this.

The legal basis for the processing of these data is our legitimate interest in answering your concern pursuant to Art. 6(1)(f) GDPR. If your contact aims at a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

6) Data processing when opening a customer account

Pursuant to Art. 6(1)(b) GDPR, personal data are collected and processed to the extent necessary when you provide them to us when opening a customer account. Which data are required for opening the account can be seen from the input mask of the corresponding form on our website.

Deletion of your customer account is possible at any time and can be effected by a message to the above-mentioned address of the controller. After deletion of your customer account, your data will be deleted, provided that all contracts concluded via it have been fully processed, no statutory retention periods oppose this and there is no legitimate interest on our part in continued storage.

7) Use of customer data for direct advertising

Availability notification of goods by e-mail

For items that are temporarily unavailable, you can register to receive e-mail availability notifications. In this context, we will send you a one-time message by e-mail about the availability of the item you have selected. The only mandatory information for sending this notification is your e-mail address. The provision of further data is voluntary and may be used to address you personally. For mailing we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent for this by activating a verification link sent to the specified e-mail address.

By activating the confirmation link, you give us your consent for the use of your personal data pursuant to Art. 6(1)(a) GDPR. In doing so, we store your IP address recorded by the Internet service provider (ISP) as well as the date and time of registration in order to be able to trace possible misuse of your e-mail address at a later point in time. The data collected by us during registration for our e-mail notification service for product availability are used strictly for the intended purpose.

You can unsubscribe from the availability notifications at any time by sending a corresponding message to the controller named at the beginning. After unsubscribing, your e-mail address will be immediately deleted from our distribution list set up for this purpose, insofar as you have not expressly consented to further use of your data or we reserve a data use beyond that which is legally permitted and about which we inform you in this declaration.

8) Data processing for order handling

8.1 Insofar as necessary for the execution of the contract for delivery and payment purposes, the personal data collected by us will be passed on pursuant to Art. 6(1)(b) GDPR to the commissioned transport company and the commissioned credit institution.

If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we process the contact data you provided when ordering in order to personally inform you within the scope of our statutory information obligations pursuant to Art. 6(1)(c) GDPR. Your contact data will be used strictly for the purpose of notifications about updates owed by us and will only be processed by us to the extent necessary for the respective information.

For processing your order, we furthermore cooperate with the following service provider(s) who support us in whole or in part in the execution of concluded contracts. Certain personal data are transmitted to these service providers in accordance with the following information.

8.2 Use of payment service providers (payment services)

- Apple Pay

If you select the payment method “Apple Pay” of Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment processing takes place via the “Apple Pay” function of your end device operated with iOS, watchOS or macOS by charging a payment card stored in “Apple Pay”. Apple Pay uses security functions that are integrated into the hardware and software of your device to protect your transactions. To approve a payment, it is therefore necessary to enter a code previously defined by you and to verify via the “Face ID” or “Touch ID” function of your end device.

For the purpose of payment processing, the information you provided within the scope of the ordering process together with the information about your order are transmitted to Apple in encrypted form. Apple then encrypts these data again with a developer-specific key before the data are transmitted to the payment service provider of the payment card stored in Apple Pay for execution of the payment. Encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number as well as a transaction-specific, dynamic security code to the originating website to confirm the success of the payment.

Insofar as personal data are processed in the described transmissions, processing takes place exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR.

Apple stores anonymised transaction data, including the approximate purchase amount, the approximate date and time as well as an indication as to whether the transaction was successfully completed. Due to anonymisation, a personal reference is completely excluded. Apple uses the anonymised data to improve “Apple Pay” and other Apple products and services.

If you use Apple Pay on the iPhone or Apple Watch to complete a purchase that you made via Safari on the Mac, the Mac and the authorisation device communicate via an encrypted channel on Apple’s servers. Apple does not process or store any of this information in a format that can identify you personally. You can disable the option to use Apple Pay on your Mac in the settings of your iPhone. Go to “Wallet & Apple Pay” and deactivate “Allow Payments on Mac”.

Further information on data protection with Apple Pay can be found at the following internet address: https://support.apple.com/de-de/HT2030277

- Klarna

One or more online payment methods from the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

If you choose a payment method from the provider where you make an advance payment (such as credit card payment), the payment data you provided during the ordering process (including name, address, bank and card information, currency and transaction number) as well as information about the content of your order are transmitted to this provider pursuant to Art. 6(1)(b) GDPR. Your data are transmitted in this case exclusively for the purpose of payment processing with the provider and only to the extent that this is necessary for it.

If you choose a payment method where the provider makes an advance (such as invoice or instalment purchase or direct debit), you will also be asked in the order process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address, telephone number, if applicable data on an alternative means of payment).

In order to safeguard our legitimate interest in determining the creditworthiness of our customers, these data are forwarded by us to the provider for the purpose of a credit check pursuant to Art. 6(1)(f) GDPR. On the basis of the personal data you provided as well as further data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment option you selected can be granted with regard to payment and/or default risks.

For the decision within the scope of the application check, in addition to internal provider criteria, identity and credit information from the following credit agencies may be included pursuant to Art. 6(1)(f) GDPR:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data, among other things but not exclusively, are included in the calculation of the score values.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data insofar as this is necessary for contractual payment processing.

- Mollie

One or more online payment methods from the following provider are available on this website: Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands

One or more online payment methods from the following provider are available on this website: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you choose a payment method from the provider where you make an advance payment, the payment data you provided during the ordering process (including name, address, bank and card information, currency and transaction number) as well as information about the content of your order are transmitted to this provider pursuant to Art. 6(1)(b) GDPR. Your data are transmitted in this case exclusively for the purpose of payment processing with the provider and only to the extent that this is necessary for it.

If you choose a payment method where we make an advance, you will also be asked in the order process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address, telephone number, if applicable data on an alternative means of payment).

In such cases, in order to safeguard our legitimate interest in determining your creditworthiness, these data are forwarded by us to the provider for the purpose of a credit check pursuant to Art. 6(1)(f) GDPR. On the basis of the personal data you provided as well as further data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment option you selected can be granted with regard to payment and/or default risks.

8.3 Electronic termination option for continuing obligations with consumers

Consumers who have concluded contracts for chargeable continuing obligations (such as subscription contracts) on this website have the possibility to terminate these via an electronic button in accordance with the applicable notice periods.

Activating the button leads to a confirmation page on which the consumer can provide further details on the termination, clearly identify himself/herself and subsequently declare the termination electronically.

The collection of personal data and their transmission to us takes place pursuant to Art. 6(1)(b) GDPR and only to the extent that they are necessary for the proper handling of the termination. Also on the basis of Art. 6(1)(b) GDPR, the personal data provided are used to confirm the receipt of the termination declaration and the time of termination electronically in text form. A further legal basis for processing is Art. 6(1)(c) GDPR. We are legally obliged to provide an electronic termination option for consumer contracts for chargeable continuing obligations concluded by way of electronic commerce.

9) Web analytics services

9.1 Google Analytics 4

This website uses Google Analytics 4, a web analytics service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables an analysis of your use of our website.

By default, when visiting the website, cookies are set by Google Analytics 4 which are stored as small text modules on your end device and collect certain information. The scope of this information also includes your IP address, which, however, is shortened by Google by the last digits in order to exclude a direct personal reference.

The information is transmitted to servers of Google and further processed there. Transmissions to Google LLC based in the USA are also possible.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activities for us and to provide us with further services related to website use and internet use. The IP address transmitted by your browser within the scope of Google Analytics and shortened is not merged with other Google data. The data collected within the scope of the use of Google Analytics 4 are stored for a period of two months and then deleted.

All processing described above, in particular the setting of cookies on the used end device, takes place only if you have given us your express consent pursuant to Art. 6(1)(a) GDPR.
Without your consent, Google Analytics 4 will not be used during your site visit. You can withdraw your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the “cookie consent tool” provided on the website.

We have concluded a data processing agreement with Google which ensures the protection of our site visitors’ data and prohibits unauthorised disclosure to third parties.

Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic features
Google Analytics 4 uses the special function “demographic features” and can thereby create statistics that make statements about the age, gender and interests of site visitors. This is done through the analysis of advertising and information from third-party providers. This allows target groups for marketing activities to be identified. However, the collected data cannot be assigned to a specific person and are deleted after being stored for a period of two months.

Google Signals
As an extension to Google Analytics 4, Google Signals can be used on this website to have cross-device reports created. If you have activated personalised ads and have linked your devices with your Google account, Google—subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) GDPR—can analyse your usage behaviour across devices and create database models, including for cross-device conversions. We do not receive personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the “personalised advertising” function in your Google account settings. To do this, follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de Further informationen on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google Analytics 4, the “UserIDs” function can be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6(1)(a) GDPR, have set up an account on this website and log in with this account on different devices, your activities, including conversions, can be analysed across devices.

For data transfers to the USA, the provider has acceded to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

9.2 Shopware Analytics

This website uses the web analytics service of the following provider: shopware AG, Ebbinghoff 10, 48624 Schöppingenn

On the basis of joint controllership between us and the service provider within the meaning of Art. 26 GDPR, the service collects and stores pseudonymised visitor data using cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading end device and browser information) in order to evaluate them for statistical analyses of usage behaviour on our website and to create pseudonymised usage profiles. Among other things, this makes it possible to evaluate movement patterns (so-called heatmaps) which show the duration of page visits as well as interactions with page content (e.g. text entries, scrolling, clicks and mouse-overs). Pseudonymisation generally excludes a direct personal reference. A merging with clear data about your person collected in other ways does not take place.

All processing described above, in particular the reading or storage of information on the end device used, will only be carried out if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website.

10) Site functionalities

Youtube

This website uses plugins for displaying and playing videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC, USA

When you access a page of our website that contains such a plugin, at the latest at the time of video playback your browser establishes a direct connection to the provider’s servers to load the content. In doing so, certain information, including your IP address, is transmitted to the provider.

If the playback of embedded videos via the plugin is started, the provider also uses cookies to collect information about user behaviour, to create playback statistics and to prevent abusive behaviour.

If you are logged into a user account with the provider during your site visit, your data will be assigned directly to your account when you click on a video. If you do not want the assignment to your account, you must log out before activating the playback button.

All of the above processing, in particular the setting of cookies for reading information on the end device used, takes place only if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service via the “cookie consent tool” provided on the website.

11) Tools and miscellaneous

11.1 Cookie-Consent-Tool

This website uses a so-called “cookie consent tool” to obtain effective user consents for cookies and cookie-based applications requiring consent. The “cookie consent tool” is displayed to users when the page is accessed in the form of an interactive user interface, on which consents for certain cookies and/or cookie-based applications can be granted by ticking boxes. In the process, by using the tool all cookies/services requiring consent are only loaded if the respective user grants the corresponding consents by ticking. This ensures that such cookies are only set on the respective user’s end device in the event that consent has been given.

The tool sets technically necessary cookies to store your cookie preferences. Personal user data are generally not processed in this context.

If, in individual cases, personal data (such as the IP address) are processed for the purpose of storing, assigning or logging cookie settings, this processing takes place pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in a legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our internet presence.

A further legal basis for processing is Art. 6(1)(c) GDPR. As controllers we are under the legal obligation to make the use of technically non-necessary cookies dependent on the respective user consent.

Where necessary, we have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits unauthorised disclosure to third parties.

Further information about the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.

11.2 Doofinder

This website uses the search technology service of the following provider: DooFinder S.L., Madrid 28037, Rufino González 23 bis, 1º 1, Spain

For the provision of the search function for items via the search field and for navigation and filters, the provider collects and stores certain user information (such as the user or session ID) in anonymised form.

Insofar as personal data are processed in this context, processing takes place pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing a fault-tolerant search for items and thus in optimal marketing of our offer.

12) Rights of the data subject

12.1 The applicable data protection law grants you the following rights of the data subject (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the stated legal basis for the respective conditions of exercise:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to notification pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent given pursuant to Art. 7(3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

12.2 RIGHT TO OBJECT

WHERE WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT, AT ANY TIME, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING IS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

WHERE YOUR PERSONAL DATA ARE PROCESSED BY US FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

13) Duration of storage of personal data

The duration of the storage of personal data is determined on the basis of the respective legal basis, the purpose of processing and—if relevant—in addition on the basis of the respective statutory retention period (e.g. commercial and tax retention periods).

In the case of processing of personal data on the basis of an express consent pursuant to Art. 6(1)(a) GDPR, the data concerned are stored until you revoke your consent.

If statutory retention periods exist for data which are processed within the scope of legal or quasi-legal obligations on the basis of Art. 6(1)(b) GDPR, these data are routinely deleted after expiry of the retention periods, provided that they are no longer necessary for the performance of the contract or initiation of a contract and/or there is no legitimate interest on our part in continued storage.

In the case of processing of personal data on the basis of Art. 6(1)(f) GDPR, these data are stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.

In the case of processing of personal data for the purpose of direct advertising on the basis of Art. 6(1)(f) GDPR, these data are stored until you exercise your right to object pursuant to Art. 21(2) GDPR.

Unless otherwise arises from the further information in this declaration about specific processing situations, stored personal data are otherwise deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.

Stand: 03.10.2025, 04:07:34 Uhr