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Payment & Shipping

Payment

In our shop, you can conveniently choose between the following payment methods during the checkout process.

Standard Orders:

  • Apple Pay
  • Klarna
  • Credit Card (American Express, Mastercard, VISA)
  • PayPal
  • SEPA

Subscriptions:

  • Credit Card (American Express, Mastercard, VISA)
  • SEPA Direct Debit

Please note that the availability of payment methods may vary depending on the country or the total shopping cart value.

Shipping

In our shop, the following shipping options are available to you:

Domestic Shipping

Country of Origin Shipping Service Provider Shipping Costs (Net) Delivery Time
Germany DHL 9,90 Euro approx. 1-3 Days
Germany DHL Express 29,90 Euro approx. 1-2 Days
We offer free shipping via standard delivery within Germany for orders with a net value of €150.00 or more.

Shipping to the Eurozone 1

Country of Origin Shipping Service Provider Shipping Costs (Net) Delivery Time
Belgium DHL 15,00 Euro approx. 2 Days
Denmark DHL 15,00 Euro approx 2-3 Days
France DHL 15,00 Euro approx 2-3 Days
Liechtenstein DHL 15,00 Euro approx. 4-6 Days
Luxembourg DHL 15,00 Euro approx 2 Days
Monaco DHL 15,00 Euro approx. 3-4 Days
Netherlands DHL 15,00 Euro approx. 2 Days
Austria DHL 15,00 Euro approx. 2 Days
Poland DHL 15,00 Euro approx. 2-3 Days
Swiss DHL 15,00 Euro approx. 4-6 Days
Czech Republic DHL 15,00 Euro approx. 2-3 Days

We offer free shipping within Eurozone 1 for orders with a net value of €200.00 or more.

Shipping to the Eurozone 2

Country of Origin Shipping Service Provider Shipping Costs (Net) Delivery Time
Italy DHL 21,00 Euro approx. 2-4 Days
San Marino DHL 21,00 Euro approx. 2-4 Days
Sweden DHL 21,00 Euro approx. 2-4 Days
Slovakia DHL 21,00 Euro approx. 2-3 Days
Slovenia DHL 21,00 Euro approx. 2-3 Days
Spain DHL 21,00 Euro approx. 3-4 Days
Hungary DHL 21,00 Euro approx. 3-4 Days
Vatican City DHL 21,00 Euro approx. 2-4 Days
United Kingdom DHL 21,00 Euro approx. 3-4 Days

We offer free shipping within Eurozone 2 for orders with a net value of €230.00 or more.

Shipping to the Eurozone 3

Country of Origin Shipping Service Provider Shipping Costs (Net) Delivery Time
Bulgaria DHL 34,00 Euro approx. 4-5 Days
Estonia DHL 34,00 Euro approx. 3-4 Days
Finland DHL 34,00 Euro approx. 4-6 Days
Greece DHL 34,00 Euro approx. 5-6 Days
Ireland DHL 34,00 Euro approx. 3-4 Days
Croatia DHL 34,00 Euro approx. 3-4 Days
Latvia DHL 34,00 Euro approx. 3-4 Days
Lithuania DHL 34,00 Euro approx. 3-4 Days
Norway DHL 34,00 Euro approx. 5-7 Days
Portugal DHL 34,00 Euro ca. 4-5 Tage
Romania DHL 34,00 Euro approx. 3-4 Days
We offer free shipping within Eurozone 3 for orders with a net value of €370.00 or more.

Shipping to further countries

Country of Origin Shipping Service Provider Shipping Costs (Net) Delivery Time
Albania DHL 23,00 Euro approx. 16 Days
Bosnia and Herzegovina DHL 23,00 Euro approx. 12 Days
Iceland DHL 23,00 Euro approx. 14-18 Days
Malta DHL 16,00 Euro approx. 5-7 Days
Macedonia DHL 23,00 Euro approx. 7-15 Days
Moldova DHL 23,00 Euro approx. 9-13 Days
Montenegro DHL 23,00 Euro approx. 7-10 Days
Serbia DHL 23,00 Euro approx. 12-14 Days
Turkey DHL 27,00 Euro approx. 10-14 Days
Ukraine DHL 23,00 Euro approx. 9-11 Days
Belarus DHL 23,00 Euro approx. 7-9 Days
Cyprus DHL 16,00 Euro approx. 10-15 Days

We offer free shipping to Malta and Cyprus for orders with a net value of €180.00 or more.
We offer free shipping to Turkey for orders with a net value of €300.00 or more.
We offer free shipping to other countries for orders with a net value of €270.00 or more.

Is express delivery possible?

Express delivery is available at an additional cost. In addition, the order must be received by us by a certain time (before 1:00 p.m. CET).


What should I do if a product is damaged or the order is incomplete upon delivery?

If this happens, please contact us directly. You can find the relevant form and contact details here.